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Before we ever arrive on site, we take time to review your inquiry, property details, and any photos or information you’ve shared. This allows us to come prepared, understand your goals, and anticipate potential challenges. When we walk through your space, we carefully assess surfaces, existing conditions, access, lighting, and any necessary preparation work. We take measurements, note repairs, and discuss your expectations, timelines, and finish preferences.

Based on our findings, we determine the level of preparation required, including cleaning, sanding, patching, priming, and protecting surrounding areas, and we select the appropriate premium materials to ensure durability, performance, and a high-quality finish. Your estimate reflects the true scope of the project, including labor, materials, preparation, and time required. We don’t inflate pricing or cut corners; everything is clearly outlined so you understand exactly what’s included.

You receive a clear, written proposal detailing the work to be performed, products to be used, and project timeline, and we’re happy to walk through it with you, answer questions, and make sure you feel fully informed before moving forward. Once approved, we confirm scheduling and next steps so there are no surprises. Our goal is to start every project with clarity, trust, and confidence for both you and us.